This weekend, the Wall Street Journal supplied readers with a detailed look at the world of data mining. The tone of this massive article is one of shock — websites are tracking your behavior! The surveillance state is upon us! But in some respects it is the surprise that comes as a surprise.
Twitter was abuzz this week with chatter about the iPad, performances at The GRAMMYs and relief efforts in Haiti. Some of the top trends were predictable (Mashable’s Ben Parr successfully guessed at four of the ten last week), while others were unexpected. The tendency for Twitter users to sign off with “Goodnight” has made that [...]
1. Choose a good handle Be sure to pick an optimal handle that’s relevant to your brand or campaign and easy to remember. Your handle (also known as your Username) then becomes part of your customized Twitter URL such as twitter.com/yoursite or twitter.com/yourtopic. Doing this creates a static address for future search indexing, which also [...]
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See the original post here. What’s your Twitter strategy? What’s your Facebook strategy? As many organizations plan their 2010 service efforts, they’re wondering about how—or whether—to factor social networking sites into their service efforts. And yet, I’m struck by how many currently have poor customer service strategies or outdated online self-service capabilities. Instead of chasing [...]
At Google, our goal is to create the most comprehensive, relevant and fast search in the world. In the past few years, an entirely new type of data has emerged — real-time updates like those on Twitter have appeared not only as a way for people to communicate their thoughts and feelings, but also as [...]
According to GigaTweet Twitter has past the amazing milestone of 5 billion tweets!